{"id":4793,"date":"2025-08-05T10:22:45","date_gmt":"2025-08-05T08:22:45","guid":{"rendered":"https:\/\/uubato.com\/?page_id=4793"},"modified":"2025-10-20T22:51:59","modified_gmt":"2025-10-20T20:51:59","slug":"cmmn","status":"publish","type":"page","link":"https:\/\/uubato.com\/en\/resources\/cmmn\/","title":{"rendered":"CMMN"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Resources<\/p>\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

CMMN 1.1<\/h1>\r\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t

Case Management Model and Notation 1.1<\/p>\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

CMMN (Case Management Model and Notation) is a standard for modeling dynamic and unpredictable work, known as case management. Unlike the strict, sequential flow of BPMN<\/a>, CMMN focuses on empowering knowledge workers by defining what actions are available<\/i> rather than prescribing a rigid path. It uses a declarative, event-driven approach where tasks become active as new information emerges during a case. This makes it ideal for managing complex scenarios like insurance claims, patient treatment, or service requests. In essence, CMMN provides a flexible framework for managing unpredictable, human-driven processes.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t
\n
\n

What is CMMN and When Should You Use It?<\/h2>\n

CMMN (Case Management Model and Notation)<\/b> is the third key standard from the Object Management Group (OMG)<\/b>, designed to work alongside BPMN<\/a> and DMN<\/a>. While BPMN excels at modeling structured, predictable processes, CMMN is specifically designed for the opposite: unstructured, unpredictable, and dynamic situations<\/b>, often called “cases.”<\/p>\n

Think of a doctor diagnosing a patient, a team investigating an insurance fraud claim, or an expert handling a complex customer complaint. In these scenarios, there is no rigid, predefined sequence of steps. The next action depends entirely on the evolving context, incoming information, and the judgment of a knowledge worker. CMMN provides the framework to model and manage this type of adaptive, event-driven work.<\/p>\n

Its purpose is not to enforce a strict process, but to empower knowledge workers<\/b>. It provides them with a flexible plan, access to all necessary information, and a set of potential actions they can take to move the case toward a resolution.<\/p>\n

How is CMMN Different from BPMN?<\/h2>\n

Understanding the difference between CMMN and BPMN is crucial for choosing the right tool for the job. It’s a fundamental difference in philosophy:<\/p>\n